General terms and conditions of business
1. scope
The following terms and conditions apply to all orders placed via our online shop by consumers and entrepreneurs.
A consumer is any natural person, who concludes a legal transaction for purposes, most of which cannot be attributed to either their commercial or self-employed professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity, who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
This applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; Only then will they become part of the contract, if we have expressly agreed to this.
2. Contractual partner, Conclusion of contract, Correction options
The purchase contract is concluded with SEOMedia24.com.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can first place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order, by using the correction aids provided and explained in the ordering process. The contract is concluded, by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting your order, you will receive another confirmation by email.
3. Contract language, Contract text storage
The one available for the conclusion of the contract(n) Language(n): German English
We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.
4. delivery terms
We deliver free of charge.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
5. pay
The following payment methods are generally available to you in our shop:
Payment in advance
If you choose the advance payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment.
SEPA direct debit scheme
By submitting your order, you give us a SEPA direct debit mandate. We will inform you of the date of the account debit at least one banking day in advance (sog. Booking). A banking day is every business day with the exception of Saturdays, national public holidays as well as the 24. And 31. December of each year. The account will be debited before the goods are shipped.
Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 To be able to pay in Munich, You must have a bank account that is activated for online banking, identify yourself accordingly and confirm the payment order. Your account will be debited immediately after you place your order. You will receive further information during the ordering process.
6. Right of withdrawal
Consumers have the statutory right of withdrawal, as described in the cancellation policy, to. Entrepreneurs are not granted a voluntary right of withdrawal.
7. Retention of title
The goods remain our property until full payment.
This applies additionally to entrepreneurs: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign to us in advance all claims arising from this resale - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, However, we are also allowed to collect claims ourselves, if you do not meet your payment obligations. We will release the securities to which we are entitled upon your request, than the realizable value of the securities exceeds the value of the outstanding claims 10 % exceeds.
8. Transport damage
Applies to consumers: If goods are delivered with obvious transport damage, Please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us affects your legal rights and their enforcement, especially your warranty rights, no consequences whatsoever. But they help us, our own claims against the carrier or. to be able to claim transport insurance.
This applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you, as soon as we report the matter to the carrier, delivered to the carrier or other person or institution designated to carry out the shipment.
9. Warranty and guarantees
9.1 Liability law for defects
Unless expressly agreed otherwise below, The statutory liability law for defects applies.
The following limitations and reductions in time do not apply to claims based on damages, those through us, were caused by our legal representatives or vicarious agents
- in case of injury to life, of the body or health
- in the event of intentional or grossly negligent breach of duty or fraud
- in the event of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely (Cardinal duties)
- as part of a guarantee promise, as far as agreed, or
- as far as the scope of application of the Product Liability Act is opened.
Restrictions on entrepreneurs
For entrepreneurs, only our own information and the manufacturer's product descriptions are valid as an agreement about the quality of the goods, which were included in the contract; We assume no liability for public statements made by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk.
The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.
Regulations towards merchants
Among merchants the following applies in § 377 HGB regulated investigation- and obligation to give notice. Refrain from displaying the information regulated there, the goods are considered approved, unless, that it is a defect, which was not apparent during the examination. This does not apply, if we have fraudulently concealed a defect.
9.2 Warranties and customer service
Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
10. Liability
For claims based on damages, those through us, were caused by our legal representatives or vicarious agents, our liability is always unlimited
- in case of injury to life, of the body or health,
- in the event of intentional or grossly negligent breach of duty,
- with guarantee promises, as far as agreed, or
- as far as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely, (Cardinal duties) due to slight negligence on our part, The liability of our legal representatives or vicarious agents is limited to the amount of damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
11. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS) ready, the you here find. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
12. Child protection
If your order includes goods, the sale of which is subject to age restrictions, We ensure by using a reliable process that includes personal identity- and age verification for sure, that the customer has reached the required minimum age. The delivery person only hands over the goods after the age has been verified and only to the customer personally. In this case, delivery to packing stations is not possible.
13. Final provisions
Are you an entrepreneur?, then German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.